Terms of Sale

Inklyne is sold from France. These Terms of Sale are an English translation provided for convenience; the French version is the version that governs the contract, and French consumer law applies.

1. Purpose and scope

These Terms of Sale govern the sale of Inklyne subscriptions to consumers under French consumer law.

They complement the Terms of Use, which govern access to and use of the service. Where the two documents conflict on a commercial point — price, ordering, payment, renewal, cancellation, withdrawal — these Terms of Sale prevail.

Subscribing requires prior and unreserved acceptance of these terms. They are available at all times on the site and presented at the point of purchase.

2. Seller

Inklyne SAS
French simplified joint-stock company (SAS) with a share capital of €1,000
Registered office: 22 rue Rosa Bonheur, 33000 Bordeaux, France
RCS Bordeaux 130 457 740 · SIRET: 130 457 740 00012
Intra-EU VAT number: FR57130457740
Email: contact@inklyne.app

3. What is sold

Inklyne is an online writing workshop, reached through a browser, offering — depending on the plan — a manuscript workspace, Prima Lectio readings produced by artificial intelligence, sharing with beta readers, and import and export features.

The service is sold as a subscription giving access to a hosted version, with no physical medium and nothing to install. It is provided as it stands, with the features described on the Pricing page on the day of purchase.

The features included in each plan are listed on the Pricing page, which forms part of these terms.

4. Free trial

Creating an account opens a 7-day free trial, with no payment details required. The trial can be extended up to 21 days in total by completing the onboarding steps offered in the application.

A trial never turns into a paid subscription on its own: no payment is taken without an explicit purchase. When a trial ends without a subscription, the account is kept and writing features are restricted as described in article 11.

5. Plans and prices

Prices are in euros, all taxes included: they include VAT at the applicable rate, and the amounts shown are the amounts actually due.

The prices that apply are those shown on the Pricing page and restated on the payment page at the time of purchase.

Prices may change. A change never affects a subscription already running: it applies to new purchases and, for a renewing subscription, from the renewal following notice to the subscriber. That notice is given by email at least thirty days before it takes effect, and the subscriber remains free to cancel before that date.

6. Ordering

Subscriptions are bought online, from the application:

1. choose a plan and a billing period, monthly or yearly;
2. proceed to our payment provider's secure page;
3. review the order summary — plan, billing period, amount due;
4. accept these terms and confirm payment, which places a binding order.

A confirmation email summarising the order is sent once payment is confirmed. The contract is formed when payment is received.

Subscribers are responsible for the accuracy of the details they provide.

7. Payment

Payment is made online by card through our provider, Stripe. Inklyne has no access to card details: they go directly to the provider and are handled by it.

The amount is charged in full at purchase, and again at each renewal.

If a renewal payment fails, subscriber access is suspended after a retry period; the account and the subscriber's texts remain reachable as described in article 11. Access resumes as soon as payment succeeds.

8. Term, start and renewal

The subscription starts as soon as payment is confirmed, at the subscriber's express request.

It runs for the chosen period — one month or one year — and renews automatically for the same period at each expiry, unless cancelled under article 9.

A subscriber may switch between monthly and yearly billing at any time; the change takes effect at the next renewal.

9. Cancellation

A subscriber may cancel at any time, without reason and without charge, from their account settings, in a few clicks and without having to contact us.

Cancelling stops the automatic renewal. Subscriber access continues until the end of the period already paid for; no pro-rata refund is due for the current period, without prejudice to the right of withdrawal in article 10.

We may terminate a subscription for a serious breach of contract by the subscriber, after a formal notice left unanswered for fifteen days. In that case the subscriber keeps access to their texts as described in article 11, and the unused part of the paid period is refunded.

10. Right of withdrawal

A consumer subscriber has fourteen days from the conclusion of the contract to withdraw, without giving any reason and without incurring any cost.

To exercise it, send an unambiguous statement to contact@inklyne.app, or use the model form appended below.

Immediate performance. Because the service is supplied as soon as payment is confirmed, the subscriber expressly requests, at the point of purchase, that performance begin before the withdrawal period expires. On withdrawal, the subscriber owes the amount corresponding to the service actually supplied up to the moment of notice, calculated pro rata over the period bought; the balance is refunded.

Refunds are made within fourteen days of receiving the request, using the same means of payment as the purchase, unless the subscriber expressly agrees to another.

11. Access to your texts without an active subscription

Texts written by a subscriber belong to them. They are never held back, whatever the state of the subscription.

Without an active subscription — trial expired, subscription cancelled, ended, or suspended for non-payment — access becomes read-only: the subscriber keeps the ability to read and export all of their texts, and to delete their account. Writing features and AI readings are suspended until a subscription resumes.

Retention and deletion of data are described in the Privacy Policy.

12. Legal warranty of conformity

The service is supplied in line with its description and with what may reasonably be expected of a digital service of this kind. The subscriber has the legal warranty of conformity provided by French consumer law.

Where the service does not conform, the subscriber may have it brought into conformity free of charge, within a reasonable time and without major inconvenience. Where that is impossible or cannot be done on those terms, the subscriber may obtain a price reduction or rescission of the contract.

Claims may be sent to contact@inklyne.app.

13. Availability and liability

We undertake to use reasonable means to keep the service available and secure, and to preserve subscribers' texts, in particular through regular, encrypted backups.

The service may be interrupted for maintenance or improvement. We inform subscribers of significant planned interruptions.

Readings produced by artificial intelligence are a reader's opinion, not a guarantee of quality, of publication, or of commercial success. The subscriber remains the sole author of, and solely responsible for, their texts.

We are not liable for force majeure, the acts of a third party, or use of the service contrary to the Terms of Use.

14. Personal data

The processing of a subscriber's personal data, including billing data, is described in the Privacy Policy, which sets out purposes, legal bases, retention periods, processors, and how to exercise your rights.

The site uses audience-measurement trackers (Google Analytics) and advertising performance trackers (Reddit Ads), both subject to the user's consent and manageable at any time through the cookie banner.

15. Support and complaints

Questions and complaints about a subscription may be sent to contact@inklyne.app. We undertake to reply within a reasonable time.

16. Consumer mediation

Under French consumer law, a consumer subscriber may refer a dispute free of charge to a consumer mediator with a view to an amicable settlement, after having sent a written complaint that went unanswered or was not resolved satisfactorily.

The subscriber may also use the European online dispute resolution platform.

17. Changes to these terms

We may change these terms. The terms applying to a subscription are those in force on the day it was bought; a change applies to a renewing subscription only from the renewal following notice to the subscriber, given by email at least thirty days in advance.

18. Governing law and disputes

These terms are governed by French law.

In the event of a dispute, the parties will seek an amicable settlement, where appropriate through the mediation described in article 16. Failing that, the dispute will be brought before the competent courts. French consumer law provisions on territorial jurisdiction in favour of the consumer continue to apply.

Appendix — Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

To Inklyne SAS, 22 rue Rosa Bonheur, 33000 Bordeaux, France — contact@inklyne.app:

I hereby give notice that I withdraw from my contract for the supply of the following service:

• Plan purchased: ……………………………………
• Ordered on: ……………………………………
• Consumer's name: ……………………………………
• Consumer's address: ……………………………………
• Account email address: ……………………………………
• Date: ……………………………………
• Signature (only if this form is notified on paper): ……………………………………